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Checking/Changing
Your Internet Settings
 
   Troubleshooting Settings                 
This is the place to start if you're having connection problems of any type, or would just like to check settings.
bluewhitebar.jpg (784 bytes)

 

It is suggested you download the Help file to guide through these problems if you ever can't get on line.

Before you begin changing your settings, try these suggestions first:
1)
If you've having problems connecting, try creating a shortcut to us on your desktop and use it to connect. If you need help creating one, click here.
2) Check out the FAQ page to see answers to common questions.

General Troubleshooting

    Choose your system and browser below.

        Windows 3.1 with Internet Explorer 3.0 (from our installation diskettes)
        Windows 95 with Internet Explorer 3.0 and/or Netscape Communicator 4.0
        Windows 95/98 with Internet Explorer 4.0 and/or Netscape Communicator 4
        Windows 95/98 with Internet Explorer 5.0

    Network Settings

        The next place to look if the above settings are correct and you're having problems connecting, is the Network Configuration . (Windows 95/98 only)

        If you have On-Line Banking software installed on your system, click here.

    Email Settings

        To check or change your email settings, choose your system below.

        Windows 3.1 with Internet Explorer 3.02a (Internet Mail)
        Windows 95 with Internet Explorer 3.0 (Internet Mail)
        Windows 95/98 with Internet Explorer 4.0 (Outlook Express)
        Windows 95/98 with Netscape Communicator 4.0    

HELP1.gif (263 bytes) If your system is not listed above, please call our technical 
support team at 1-888-959-SURF(7873)

note2.jpg (818 bytes) If you're unsure which browser or version you are using, click here click here

 

 

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